Maldives Immigration starts complying with standard ICAO Annex 9, chapter 3.10.1. ( Maldives will only accept standard Machine Readable Passports. )

Service Policy

The Immigration Officers while discharging their duties:

  • Will make every effort to provide high quality service
  • Will be courteous while communicating
  • Will be fair in their judgments
  • Will listen to reason and consider within the regulations
  • Will maintain highest level of confidentiality

IF the Customer:


  • Communicates sincerely and courteously
  • Makes reasonable requests and listens to reason
  • Given the respect a uniformed enforcement officer deserves
  • Makes the requests, complaints or comments quietly and gently
  • Does not disrupt the harmony at the point of service

Maldives Immigration | Republic of Maldives.
Tel: (960)333 0444, (960)333 0430 Fax: (960) 332 0011, Email: info@immigration.gov.mv
First Floor, Velaanage, Ameer Ahmed Magu, Malé