Passport FAQ

How to apply for passport?

Passport applications has to be submitted via Imuga, the digital platform for Immigration services.

What is the procedure if the passport has been lost?

If the passport has been lost, Police Report has to be made before applying for a new passport. Immigration will require 3 days for further examination, after the Police Report has been sent by Maldives Police Services. Applicants are advised to check (via +960 9555333) if the examination process is finished before attempting to apply for passport.

Are there any penalties if the passport has been lost?

There may be a fine of MVR5,000 to MVR20,000 after assessing the case by the review committee.

How long will a passport be kept at Immigration if it is not being collected?

Passport has to be collected within 6 months of the application. After that period, the passport will be revoked. However, due to the Public Health Emergency amidst Covid-19, passport applications which was submitted after 11th September 2020 will be kept for year, starting from the date when the Public Health Emergency is revoked.

What are the documents needed for collection of the passport?

Applicants National Identity Card and old passport (if have any) will be required. If a second person is to collect the passport on behalf, relevant documents and the collectors National Identity Card has to be brought.

How much does an ordinary electronic passport cost?

An ordinary electronic passport costs MVR1000.

How to collect passport?

After the application is processed, appointments are given to issue the passport and customers are notified via SMS and IMUGA portal.

Can ordinary electronic passport be issued to a second person?

No. An ordinary electronic passport can only be issued to the passport holder, as biometrics are required at the time of collection.

How can a person with special needs or elderly person collect the passport, if they are unable to attend for passport collection?

A non-electronic ordinary passport will be issued in this case, and a second person can collect the passport on their behalf when a no objection letter is provided.

How to apply for passport in emergency circumstances?

If there is a medical or any such emergency to apply for passport, contact 9555333.

Can we submit a scanned photo when applying for passport?

No, a digital photo shall be attached, and it must be according to the Photo Standard.

Can we use an old photo for passport?

No. The photo used in the passport must be taken within a month of application.

What is the difference between electronic and non-electronic passport?

Electronic passports will have the biometrics of the passport holder. Non-electronic passports are issued to kids below 10 years, elderly person’s above 70 years and for those who are unable to collect the passport in person due to different circumstances.

How long does it take to process a passport??

If all the documents are submitted appropriately, it will take working 24hrs once the payment is made.